** Last Day to Pay Your Bill to Avoid Penalty is the 15th of Every Month. **

** Please Pay Before the Cutoff Date – We Do Not Extend Payment. Payment must be received before we arrive on-site to cut off service.  If we arrive on-site, the penalty will apply and the service will be cut off.  No exceptions.**

Billing Schedule

Bills are mailed out the last day of each month, with total payment due in the office by the 15th day of the month to avoid penalties  and/or further collection.  Outside depository is available for payments made after hours.

Please allow additional days for postal delivery of your payment to reach our office.

Failure to receive bill does not exempt you from monthly payment, late charges and/or collection or possible discontinuance of service.  If you do not receive your bill by the 5th day of the month, please call our office and we will let you know the amount due.  If water service is disconnected for non-payment of your account, service will not be restored until the entire balance plus any reconnect fees are paid in full.

Deposits

Deposits are required for Residental/small business customers who are renting or leasing property. Residental/small business deposits are $125.00 and must be paid in full before water service is connected.

Restaurant customer deposits are $200.00

Car Wash/Laundromat/Greenhouse customer depoists are $250.00.  Any other category will be left to the discretion of office staff or the superintendent.

The customer deposit will be waived or refunded if proof of ownership is established (e.g. copy of recorded deed to property)

If you are a new customer please click here to learn about the requirements to obtain a new water service.