Are you a new customer?

If you are a new customer to Lebanon Water Works we’d like to welcome you.  To open a new account or transfer an account to a different address, call our office at (270) 692-2491.  Here are a few items that are important to know for establishing a new account.

• We require residential & small business customers to pay a $125.00 deposit in full before service is connected.
• Customer deposit is waived or refunded once proof of owenership is established.

Forms

email these completed forms to (support@lebanonwaterworks.com)

• Request for new Service
• Request for Automatic Bank Draft
• Declaration of Domicile

Building in the Lebanon Water Works Company Service Area?

• A normal ¾” meter will cost a total of $900.00. This pays for your deposit and inspection fee. This also pays for the tap to be made and meter set at your address. (As long as there is a water main that serves your area.)
• The home owner is responsible for running his/her own line to the home, barn, etc.
• Only one residence may be served by a meter at any given time.
• LWW does require that a cut off valve be installed within two (2) feet of the water meter on the customer side.
• LWW will start billing a minimum bill whether or not you are hooked up to your meter within one (1) month of installing meter.
• We will charge this minimum bill for 12 months or until you begin using water from your meter. At that point, we will charge you for water that is used.
• We do require that you have a plumbing permit or a farm exempt certificate prior to us unlocking your meter. Both of these can be obtained from the Health Department.